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From Saturday, February 13th until February 17th, we are reinstating the following guidelines:

  • All dine-in bookings made from February 13th to February 17th have already been cancelled. No further action is required from those who have made bookings.
  • The café is open from 8am to 3pm over the next 5 days for those coming to pick-up orders or driving thru. We advise you to ring ahead so you don’t have to wait long at the venue for your food, drinks or treats.
  • Take away orders can be made online daily from 8am to 2pm. Check our takeaway menu at www.hhcafe.com.au/menus. Customers can choose to pick the items up at the café, drive thru with minimal/no contact or to get these items delivered to their door between 9am and 3pm.
  • All our individual cakes (except Classic Layer & Celebration Cakes) and pastries are now available for same-day pick-up or delivery! Check our full range at www.hhcafe.shop.
  • During the short lockdown period, we’re delivering once again to residents within 25km driving distance from the café. A delivery fee may apply based on your postcode and its relative distance from the café.
  • Increased frequency of sanitation and disinfection inside the café will go on, to keep it a safe space for staff and customers who are coming to pick-up their orders
  • Additional hand sanitation stations are available inside the café to encourage everyone to keep their hands clean at all times while inside our premises.
  • We discourage our staff from reporting to work if they feel the slightest bit unwell. We appeal to all our customers to avoid coming into the café if they are feeling the slightest bit unwell, as well.
  • If you’ve recently been travelling overseas or interstate, please observe the 14-day isolation period mandated by the government. We will be right here waiting for you to visit after this period ends!
  • If we are within your 5km safe zone and you’re coming in for your usual takeaway coffee order, take note we are not accepting reusable cups at the moment. All take away drinks will be served in compostable disposable cups until further notice.

It’s just 5 short days and we’ll all see you at the other side of this lockdown. Let’s all work together to get back to a COVID-safe Victoria.

We’ll see you again soon! For now, stay safe and healthy, and look out for each other especially the most vulnerable members of our community.

Join the discussion 2 Comments

  • Donna says:

    We had a booking for tomorrow via Open Table. Can we assume the booking will automatically cancel?
    If not, what do we need to do?

    • thehatterandthehare says:

      Hi! All bookings for the days in lockdown have already been cancelled. No other further action is required from you. We’ll see you next time!

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